We ship worldwide! Shipping times vary depending on your location

Orders processed here will take 5-16 days. Delivery details will be provided in your confirmation email.

Once your order is shipped, you will receive a tracking link via email. Or via the Follow Your Order page.

If your order hasn’t been processed yet, we may be able to modify or cancel it. Contact us as soon as possible at support@lucido-lights.com.

We offer a 30-day return policy. If you're not satisfied, you can return your item for a refund or exchange. The product must be in its original condition and packaging.

Simply email us at support@lucido-lights.com with your order number, and we’ll guide you through the process.

Return shipping costs are the customer's responsibility unless the item is defective or incorrect.

Refunds are typically processed within 5-7 business days after we receive your return.

You can reach us via:

📧 Email: support@lucido-lights.com
📅 Support Hours: Monday–Friday, 9 AM – 6 PM (CET)

We’re happy to help! Contact us at support@lucido-lights.com or visit our Contact Us page.